FOR FREE on all New Age Caravan purchases
New Age Caravans are built for adventure but in the unlikely event that you should experience an issue with your caravan, please feel reassured your caravan comes with 1 year Roadside Assistance and Technical Support Hotline to help you through those situations.
For peace of mind caravanning, you can rely on New Age Roadside Assistance and support available 24/7 Australia wise.
For 24/7 help or our Technical Advice Hotline, please call New Age Assist on 1300 968 396.
Listed below are the services available to you under New Age Assist:
• General Assistance We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay.
• Flat Tyre The caravan’s roadworthy spare tyre will be fitted. The cost of the service is covered up to $160.00 including GST (excludes any repair costs, replacement tyres, valves and tubes).
• Lockouts / Lost Keys We will gain emergency access to the caravan. Arrange for you to obtain the spare key) if applicable). The cost of the service is covered up to $160.00 including GST (excludes any repairs, costs and cutting).
• Emergency Towing / Mechanical Breakdown The Caravan will be transported to the nearest suitable repairer. The cost of the service is covered up to $600.00 including GST per breakdown (excludes any repair costs and additional towing).
• Technical Advice New Age Roadside Assist will be offering technical advice over the phone from a qualified Technician, Electrician or Plumber. Available Monday to Friday 8:30am to 4:30pm EST for all your caravan enquiries. We can offer peace of mind whilst you are on the road.
You get comprehensive roadside assistance and unlimited callouts across Australia. Whether it’s a flat tyre, lighting issues or something else altogether, we’ll aim to get you back on the road in no time.
*New Age Assist and technical advice will be offered Australia wide. New Zealand customers will be able to receive New Age technical advice.